Refund Policy

Turbo Sub Domains offers a 30-day money-back guarantee

We understand that sometimes things don't go as planned. Let's say you've recently purchased our PBN builder and realized it may not fit your needs. Our refund policy is designed to provide you with a hassle-free solution. But how exactly does our refund policy work? What are the eligibility criteria and terms and conditions? If you're curious about how we prioritize customer satisfaction and aim to protect your investment, keep reading to find out more.

Eligibility for Refunds

To be eligible for a refund, customers must meet certain criteria when requesting a refund for Turbo Subdomains. At Turbo Subdomains, we understand that sometimes things don't work out as planned. Whether it's a change in business strategy or simply not meeting your expectations, we want to ensure our customers have a hassle-free refund process.

When it comes to Turbo Subdomains, we offer a 30-day money-back guarantee after initial purchase. If after buying our software, and BEFORE 31 days, you decided that our software is "not for you," all you need to do is to submit a ticket at our help desk (https://turbosubdomains.com/helpdesk) and simply tell us you would like a refund. 

Refund Request Process

We have streamlined the refund request process for Turbo Subdomains to ensure a hassle-free experience for our customers. Here's how it works

• Contact our Support Team: If you are unsatisfied with Turbo Subdomains and would like to request a refund, simply contact our friendly support team. You can do this by login in at https://turbosubdomains.com/helpdesk and submitting a refund request.
• Provide Necessary Information: When contacting our support team, please include your order number and the reason for your refund request. This information will help us process your request more efficiently.
• Await Response: Once we receive your refund request, our support team will review it and get back to you as soon as possible. We strive to respond within 24 hours, but please allow up to 48 hours during peak periods.

Please note that refunds are subject to our refund policy, and eligibility for a refund will be assessed on a case-by-case basis. We aim to provide fair and reasonable refunds to our customers, but certain conditions may apply. For instance, once you have been refunded for a specific product, you are not entitled to a refund on that product again. As an example, you decided to buy it again. For more information, please refer to our refund policy. At Turbo Subdomains, we value our customers' satisfaction and aim to make the refund request process as simple and straightforward as possible.

Exceptions to Refund Policy

In rare cases, certain circumstances may warrant an exception to our refund policy. While we strive to provide the best customer experience possible, there are situations where we understand the need for flexibility. Here are some exceptions to our refund policy that we may consider:

1. Technical Issues: If our software encounters persistent technical issues that prevent you from accessing or using it properly, we will work with you to find a resolution. In such cases, a refund may be possible.
2. Unauthorized Charges: If you notice any unauthorized charges on your account, please get in touch with our support team immediately. We take such matters seriously and will investigate the issue. If the charges are found to be unauthorized, we will refund them promptly.
3. You can also see our FULL refund policy here https://www.turboware.net/refund-policy/